Curriculum
- 7 Sections
- 44 Lessons
- 10 Weeks
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- Module 1: Course Overview And Pre-TestCourse Description, Learning Objectives and Pre-Test3
- Module 2: Care Management & Mental HealthCare Management Team and Mental Health8
- 2.1Care Management5 Minutes
- 2.2Care Manager (RN)5 Minutes
- 2.3Service Coordinator5 Minutes
- 2.4Social Workers (LMSW/LCSW)5 Minutes
- 2.5Care Management: Mental Health5 Minutes
- 2.6Role of Care Manager5 Minutes
- 2.7Integral Factors Guiding Program Success5 Minutes
- 2.8Module 2: Review Questions- Telephonic Care10 Minutes3 Questions
- Module 3: Care Management & Cancer CareNeeds Assessment, Cancer Care Vignette and Psycho-social Screening Tools7
- Module 4: Care Management: Best PracticesEffective Care Management, Best Practices and Managing Resistance to Healthcare10
- 4.1Commitment and Adherence to Best Practices5 Minutes
- 4.2Considerations5 Minutes
- 4.3Meeting Telephonic Challenges5 Minutes
- 4.4Navigating Telephonic Care5 Minutes
- 4.5Resistance to Healthcare5 Minutes
- 4.6Barriers to Care5 Minutes
- 4.7Building Therapeutic Alliance5 Minutes
- 4.8Realistic View of Resistance5 Minutes
- 4.9Tools5 Minutes
- 4.10Module 4: Review Questions- Telephonic Care10 Minutes3 Questions
- Module 5: Language ProficiencyRacial and Ethnic Disparities, Language Proficiency, Case Conference Vignette and Medical Interpretation8
- 5.1Racial and Ethnic Disparities: Patient Satisfaction5 Minutes
- 5.2Low English Proficiency (LEP)5 Minutes
- 5.3Implementation of Language Access Services (LAS)5 Minutes
- 5.4Medical Interpretation5 Minutes
- 5.5Communication Is A Tool For Health Promotion5 Minutes
- 5.6Exercise 2: Case Conference5 Minutes
- 5.7Meeting With The Renal Team5 Minutes
- 5.8LEP Assessments and Capacity Building5 Minutes
- Module 6: Health LiteracyHealth Promotion, Health Literacy Tools and Effective Communication11
- 6.1What Is Health Literacy?5 Minutes
- 6.2Health Literacy: A Tool For Empowerment5 Minutes
- 6.3What Can We Do To Promote Health Literacy?5 Minutes
- 6.4The Rapid Estimate of Adult Literacy in Medicine (REALM)5 Minutes
- 6.5All Aspects of Health Literacy Scale (AAHLS)5 Minutes
- 6.6Brief Estimate of Health Knowledge and Action—HIV Version5 Minutes
- 6.7BEHKA-HIV: Part I-Knowledge5 Minutes
- 6.8BEHKA-HIV: Part II: Action5 Minutes
- 6.9Developing An Effective Health Communication Campaign5 Minutes
- 6.10Concluding Thoughts5 Minutes
- 6.11Module 6: Review Questions- Telephonic Care10 Minutes3 Questions
- Module 7: Resources, References, Course Survey & Post-Test3
Learning Objectives
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